This error occurs when ServiceNow trying to make outbound HTTP calls to another server
ServiceNow uses OPENSSL to validate the server certification
Resolution
There are two options to resolve this:
(1) Clean up the endpoint so that there are no more certificate errors seen when executing the: openssl s_client -connect <endpoint hostname or IP address>:<port> -showcerts
(2) To ignore these certificate errors (i.e. remove the tighter certificate standards) add this system property to the instance:
Table Name :
sys_properties
Name = com.glide.communications.httpclient.verify_revoked_certificate
Type = true|false
Value = false
https://security.stackexchange.com/questions/112768/why-are-self-signed-certificates-not-trusted-and-is-there-a-way-to-make-them-tru
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